pk71 Privacy Policy

1 Information We Collect

pk71 collects personal data in order to operate the platform securely, verify player identities, process financial transactions, and deliver a personalised gaming experience. The categories of personal data we collect are described below.

1.1 Registration Data

When you create a pk71 account, we collect the information you provide directly, including your full legal name, date of birth, email address, mobile phone number, and your chosen username. This information is mandatory — without it, we cannot create or maintain an account for you.

1.2 Identity Verification Data

To comply with anti-money laundering (AML) obligations and to enforce our 18+ age policy, pk71 may request copies of government-issued identity documents, including your National Identity Card (NID), passport, or birth certificate. Where a document includes a photograph, that photograph is retained as part of your verification record.

1.3 Financial and Transaction Data

pk71 records all deposit and withdrawal transactions associated with your account. This includes the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in BDT, timestamps, and reference numbers provided by the payment processor. We do not store full card numbers or mobile banking PINs — sensitive payment credentials are handled exclusively by the respective payment providers.

1.4 Technical and Usage Data

When you access the pk71 platform, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, session duration, and in-platform actions (game launches, bet placements, navigation path). This data is used for security monitoring, fraud detection, and platform optimisation.

1.5 Communications Data

If you contact pk71 support via email, WhatsApp, or any other channel, we retain a record of that communication, including the content of your messages, attachments you send, and the timestamps of exchanges. This allows our support team to provide consistent, informed assistance across multiple interactions.

2 How We Use Your Data

pk71 uses personal data for specific, legitimate purposes. We do not use your data for purposes incompatible with those described in this policy, and we do not sell your personal data to third parties for their own marketing use.

Promotional Communications

pk71 may send you emails or messages about bonuses, promotions, new games, and seasonal offers. You can opt out of promotional communications at any time by clicking the unsubscribe link in any marketing email or by contacting [email protected]. Opting out of marketing does not affect transactional or account-related communications, which will continue as necessary for the operation of your account.

Automated Decision-Making

pk71 uses automated systems to flag transactions or account behaviours that may indicate fraud, money laundering, or underage access. Where an automated flag results in an account restriction or suspension, you have the right to request human review of that decision by contacting [email protected]. We will always give you the opportunity to provide further information before a final determination is made.

3 Data Sharing and Disclosure

pk71 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share data only in the following limited circumstances:

Service Providers and Technology Partners

To deliver the pk71 platform, we work with third-party service providers who process data on our behalf. These include game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment processors (bKash, Nagad, Rocket, Visa, Mastercard), cloud hosting providers, and analytics platforms. All service providers are required to process data only as instructed by pk71 and to maintain appropriate security standards.

Legal and Regulatory Disclosure

pk71 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required by applicable law, where we receive a valid legal process (such as a court order or official investigation notice), or where disclosure is necessary to protect the safety of our players or the public. We will notify affected players of such disclosures where we are legally permitted to do so.

Business Transfers

In the event that pk71 or any part of its business is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. We will notify you of any such transfer via the email address registered on your account before your data is subject to a materially different privacy policy.

With Your Consent

Outside the circumstances described above, pk71 will only share your personal data with third parties where you have given explicit, informed consent to that sharing. You may withdraw such consent at any time by contacting [email protected].

4 Cookies and Tracking Technologies

pk71 uses cookies and similar tracking technologies (local storage, session tokens, pixel tags) to operate the platform, remember your preferences, maintain your login session, and understand how players interact with the site.

Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the platform to function. They maintain your login session, store your account preferences, and enable secure payment flows. You cannot opt out of strictly necessary cookies while using the platform.
• Analytics Cookies: These help us understand how players navigate the platform — which games are most popular, where players encounter friction, and how long sessions last. Analytics data is aggregated and not used to identify individual players personally.
• Functional Cookies: These remember your in-platform preferences such as language settings, preferred game view, and notification preferences, so you do not need to re-configure them on every visit.
• Marketing Cookies: These track your visit to the pk71 platform for the purposes of delivering relevant promotional content. Marketing cookies are only placed with your consent and can be withdrawn at any time.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the pk71 platform — in particular, disabling session cookies will prevent you from staying logged in. For detailed guidance on managing cookies in your specific browser, consult your browser's help documentation.

5 Data Retention

pk71 retains personal data only for as long as is necessary for the purposes described in this policy and to comply with our legal obligations. The table below summarises our standard retention periods for different categories of data.

After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with industry-standard data destruction practices. Anonymised data — where all identifying information has been irreversibly removed — may be retained indefinitely for aggregate statistical analysis.

6 Your Privacy Rights

As a pk71 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving your request.

• Right of Access: You have the right to request a copy of the personal data pk71 holds about you, together with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that pk71 delete your personal data. This right does not apply where we are required to retain data under a legal obligation (such as AML record-keeping requirements).
• Right to Restrict Processing: You may request that pk71 restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on your consent or on contract performance, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service.
• Right to Object: You have the right to object to processing of your personal data that is based on our legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

7 Data Security Measures

pk71 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our key security measures include:

• TLS 1.3 Encryption in Transit: All data exchanged between your browser or device and the pk71 platform is encrypted using Transport Layer Security (TLS) 1.3 — the current industry standard for secure web communications. This protects your login credentials, payment details, and personal data from interception during transmission.
• Encryption at Rest: Sensitive data fields stored in pk71 databases — including identity document scans and payment records — are encrypted at rest using AES-256, ensuring that even in the unlikely event of a database breach, raw data cannot be read without the encryption keys.
• Access Controls: Access to personal data within pk71's internal systems is restricted on a strict need-to-know basis. Staff access is controlled by role-based access control (RBAC), and all access events are logged and periodically audited.
• Two-Factor Authentication: pk71 offers two-factor authentication (2FA) for player accounts and enforces 2FA for all internal staff access to systems containing personal data.
• Fraud Monitoring: Automated systems monitor login activity, transaction patterns, and device fingerprints around the clock for indicators of account compromise, credential stuffing, or fraudulent transactions. Suspicious activity triggers automated alerts and, where appropriate, temporary account holds pending review.
• Data Breach Response: pk71 maintains a documented incident response plan for data breaches. In the event of a breach that is likely to result in a risk to player rights, we will notify affected players without undue delay, and no later than 72 hours after becoming aware of the breach, by email to the address registered on your account.

Whilst pk71 takes all reasonable technical and organisational measures to protect your data, no system connected to the internet can be guaranteed to be entirely secure. You play an important role in your own security by keeping your pk71 password strong and confidential and by enabling 2FA on your account.

8 Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about the way pk71 is handling your personal data, please contact our Data Privacy team in the first instance:

• Email: [email protected] — use the subject line "Privacy Enquiry" or "Privacy Rights Request".
• Response time: We aim to acknowledge all privacy enquiries within 5 business days and to resolve them fully within 30 calendar days.
• Language: All privacy communications are handled in English.

Policy Updates

pk71 reviews this Privacy Policy at least annually and following any material change to our data processing activities. When we update the policy, we will post the revised version on this page with an updated "Last Updated" date, and we will notify registered players by email where the changes are material. Continued use of the pk71 platform following notification of a policy update constitutes acceptance of the revised policy.